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Train Delays

Facing a delayed journey or cancelled train? You may be able to get a full or partial refund if you’re more than 30 minutes late arriving at your destination Links to local train operators Delay Repay schemes:

It’s Scam Awareness Month

Under 25s are increasingly at risk of online and identity fraud. Scams are complex and sophisticated. Be #scamaware and report them to stop others being targeted

Welcome Relate Mid-Yorkshire!

Here at Citizens Advice Craven and Harrogate Districts, we are pleased to welcome Relate Mid-Yorkshire into our Harrogate office. Relate will be operating their services Monday to Friday (mostly afternoons and evenings) and Saturday mornings from Audrey Burton House. More details about what Relate does and how to access there services is available here:

Act quickly if you get behind with your Council Tax payments

Citizens Advice helped people with over 60,000 council tax issues between January and March. If you’re behind on your payments, take action now –

Dealing with money worries?

Dealing with money worries? Our budgeting tool can help you start improving your financial situation –

Problems with Easter travel?

Going away for the Easter Holidays? You may be able to claim compensation if your flight’s delayed or cancelled

Worried about redundancy?

You might be told you’re at risk of redundancy if your employer has one or more jobs they can’t afford or no longer need. Your employer has a lot of freedom to choose who they make redundant, but there are still rules they have to follow. More information is available here.

Now’s the time to switch…

Customers who fail to switch their energy, broadband or insurance providers could be paying up to £1,000 extra a year, Citizens Advice warns. Customers who do not switch are often moved onto default tariffs. See the full article on the BBC website, or why not use our easy and simple Energy Comparison Tool now!

Future Energy has ceased trading

Future Energy has ceased trading. Customers of this supplier were predominantly social housing tenants or pensioners in Yorkshire and the North East. Advice for those affected by this is available: Your energy supplier has gone out of business Ofgem’s website – Ofgem safety net: If your energy supplier goes out of business